Success as a Service

Too much to do and never enough people or time to do it? Add expert talent to your team without the ramp time and for a fraction of the cost of a hire.

The SaaS Difference

Targeted Solutions

On Demand Expert Resources

Execution Focused

Result Driven

Results Driven

TEAM MEMBERS - NOT CONSULTANTS


Consultants define strategies and suggest tactics but lack accountability for the results. We become part of your team, focused on your growth objectives and accountable for results.


EXPERIENCED

REAL WORLD EXPERIENCE AND EXPERTISE


You need results there’s no time to learn on the fly. We use our team’s skills and extensive experience delivering Customer Success to help your company succeed.


COST EFFECTIVE

COST EFFECTIVE


We offer something no Recruiter will, the ability to pay for your hires over time. Our contingent/retained hybrid model and unique fee structure provide flexibility.


Agile Talent to accelerate your Customer Success programs growth.

  • Advocacy Program Development
  • Persona Development
  • Customer Modeling
  • Ideal Customer Profiling
  • Customer Segmentation
  • Success Strategy Design
  • Customer Experience Design
  • Service Promise Development
  • Journey Mapping
  • Voice of the Customer
  • Customer Retention
  • Engagement Modeling
  • Customer Onboarding
  • New Hire Onboarding
  • Customer Education
  • Team Training & Development
  • Quality Assurance Program
  • Play and Playbook Development
  • Account-Based Customer Success
  • Renewal Programs
  • Churn Analysis
  • Financial Modeling

Packages Tailored To All Situations - Contact Us For More

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