Training as a Service

The New Way to train your Customer Success Team

The TaaS Difference

Flexible

Easy to Budget

Cost Effective

Best Practices

AGILE

DEPLOY AS AND WHEN YOU NEED IT


Our unique subscription-based approach to training means you are free to share training credits between team members and retain full control of the best time to use them.


BEST PRACTICES

LEARN FROM EXPERTS RATHER THAN OSMOSIS


Say goodbye to low quality, ad-hoc training delivered by peers (if they have time). Replace with ongoing, best-in-class training, delivered by true experts.


EASY TO BUDGET

PREDICTABLE & EFFECTIVE SPEND


Make training part of the fabric of your Customer Success organization, instead of an after-thought – and use it to differentiate from other employers in your space.


Expand your Team’s skills. Accelerate your Success.

  • Renewal Management
  • Upselling & Cross-selling
  • Customer Advocacy
  • Delivering Effective EBRs
  • Risk Management
  • Creative Problem Solving
  • Thinking Like A Customer
  • Handling Tricky Customers
  • Building a Success Strategy
  • Building an Engagement Model
  • Building Plays & Playbooks
  • Heading Off Churn
  • Success Plans
  • Understanding SaaS Metrics
  • Managing a Book of Accounts
  • Customer Health Scores
  • Customer Segmentation
  • Cultivating Internal Relationships
  • Effective Time Management
  • Modeling Customers

Packages Tailored To All Situations - Contact Us For More

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